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How the Right Caregiver Changed

Our Family’s Life

"Fast and efficient service, highly recommended.
The caregiver is a super kind lady and a great worker! Great Service!

Alex S

Son live in Spain

"I have used their services for over 6 months! And my 92 year old mama loves their PSW girl coming to our home, she is always arrive ahead of the scheduled time and very caring and detail oriented! We are totally satisfied! Do so appreciate your help! Best wishes!"

Ann J

Entrepreneur& Daughter in Mississauga

"my mother needs personal care , I call In Personal Aid home care before I left home a couple months ago. in the meantime, the company take a few times communicate with me and my mother ,they list every detail what my mom needs, I feel the company is very professional and can be trust.
I really appreciate Personal Aid Home Care who make my trip no worry at all.
"

Pam C

Daughter in Oakville

FAQ

Frequently Asked Questions

Everything you need to know about the service and billing.

What is the difference between Full Service and CareLink?

Full Service is a complete home-care solution — a registered nurse assesses your parent, creates the care plan, matches the caregiver, manages the shifts, supervises quality, and provides ongoing support.
CareLink is a one-time matching service — we help you find the right caregiver using our scientific matching system, but you manage the caregiver afterward.

How does the Caregiver Matching System work?

We use a combination of:

work behaviour assessment

Personality compatibility analysis

Care needs mapping

Cultural and language alignment
This ensures the caregiver naturally fits your parent’s personality and daily routine, reducing conflict, stress, and turnover.

Do you replace caregivers if they don’t work out?

Full Service: Yes. We handle all replacements, performance management, and scheduling.

CareLink: You receive one best-fit match based on our assessment. If you need another, you can request an add-on service.

How long does the matching process take?

Most matches are completed within 24-48 hours once we receive the questionnaire from you.
Urgent cases can be expedited.

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